echo Launching SEP installer for Repair/Uninstall (if present)... if exist "%SEP_INSTALLER%" ( start "" /wait "%SEP_INSTALLER%" /repair ) else ( echo Installer not found at %SEP_INSTALLER%. Please run installer manually. )
The legitimate resetpass.bat is a utility script included within the Symantec Endpoint Protection Manager (SEPM) installation package. It is located on the installation media (CD/DVD or extracted ISO) under the path: CD Drive:\SEP\Tools\ResetPass
For those determined to explore this avenue, a basic batch script can be created from scratch. The principle involves:
If the file exists on your system, follow these steps to reset your credentials:
You must contact Broadcom support and verify ownership of the SEP license. They will provide you with a verified copy of the script.
The script is located in the tools directory of your Symantec Endpoint Protection Manager installation path. Default File Pathway
You should now have full administrative access to the client.
