Kerio Control Web Filter Is Not Activated Categorization Is Disabled Work -

: The system usually attempts to revert to normal operation after one hour. Manual Fix (via SSH)

Navigate to > Applications and Web Categories . Verify Enable Kerio Control Web Filter is checked. Click Apply to save changes.

: Connect to your Kerio device via SSH (e.g., using PuTTY ). Run these commands : : The system usually attempts to revert to

Here are the to resolve the issue:

Kerio Control requires an active subscription to download categorization updates. Log into the interface. Navigate to Dashboard . Check the License tile. Click Apply to save changes

This report addresses the issue where the Kerio Control Web Filter is reported as "not activated" or "categorization is disabled," causing internet connectivity issues or a failure to apply content filtering rules. 1. Diagnosis & Root Causes Web Filter Service Failure (Zvelo):

This public link is valid for 7 days and shares a thread, including any personal information you added. This link or copies made by others cannot be deleted. If you share with third parties, their policies apply. Can’t copy the link right now. Try again later. Log into the interface

Navigate to . Check the box for Synchronize time with NTP server . Input a reliable NTP server (e.g., pool.ntp.org ). Click Apply and then click Synchronize Now . Verify the current time matches your actual local time. 4. Force License and Web Filter Reactivation

The Web Filter is an add-on service. If your subscription license has expired, the filtering capability is automatically disabled. Similarly, if you are using a trial version, it will deactivate after 30 days. 2. Network/DNS Misconfiguration (The Most Common Cause)

Ensure your firewall points to reliable external DNS forwarders (such as Google DNS 8.8.8.8 or Cloudflare 1.1.1.1 ).