License Key Not Available Wincc Logging For Runtime Advanced Work Link

If the correct license is clearly visible and green in the Automation License Manager, but WinCC Runtime Advanced still claims it is missing, the communication link between the Runtime software and the ALM service is broken.

Confirm license presence and validity

Troubleshooting: When the License is Installed but Still Fails

It is important to understand that in TIA Portal, base WinCC Runtime licenses often do not include all advanced functionality. is an optional software package that requires a separate, additional license key. If the correct license is clearly visible and

: Unlike Comfort Panels, PC-based WinCC Runtime Advanced requires an additional "WinCC Logging" license if your project includes any Tag Logging or Alarm Logging.

(If using the Audit/GMP option, as it relies on system logging) How to resolve it

If you have a Compact license, you will never get Logging to work. You must upgrade to a standard "Runtime Advanced" license or a "Power Pack." : Unlike Comfort Panels, PC-based WinCC Runtime Advanced

Open on the runtime PC.

WinCC Runtime Advanced allows PC-based visualization of machine operations. While basic HMI functions (like screen navigation and real-time tagging) are covered under the standard Runtime Advanced license, historical data storage is treated as a premium add-on.

Launch your WinCC Runtime Advanced application until the error pop-up appears. Step-by-Step Resolution Guide

However, in the Siemens licensing model, . While simpler HMI panels like SIMATIC Comfort Panels include basic archiving functions by default, the PC-based Runtime Advanced requires an explicit, separate license for Logging . This is a key point that many users miss—it’s not automatically included with your primary WinCC Runtime Advanced license.

Occasionally, the Siemens license folder becomes corrupted. You can use the ALM "File > Restore" function or contact Siemens Technical Support to reset defective keys.

Which (e.g., V17, V18, V19) are you currently running?

Trigger a log event (e.g., change a logged tag value or trigger an alarm). Check the system alarms to ensure the "License Key Not Available" message no longer appears. Troubleshooting Persistent Errors

Data logs or alarm logs were accidentally created in the TIA Portal project, triggering the licensing requirement even if the user didn't mean to log data. Step-by-Step Resolution Guide