: A simple restart often clears temporary conflicts with the download service. Check IP Configuration
This error typically appears when your PlayStation 4 cannot properly read or communicate with a connected device—often a mouse, keyboard, or third-party adapter—regarding its DPI (dots per inch) settings. In the world of PC gaming, DPI determines cursor speed and precision; on a console, any error in this "handshake" can cause the connection to fail.
[ERROR] dpi_get_info: failed to read EDID block from stream [ERROR] ps4_link_handshake: DPI info error at step 4 [DEBUG] requested 1920x1080, got 0x0 from decoder
A: Rarely. The PS5 uses a different content transfer protocol (Wi-Fi direct vs. CMA). However, if you see a similar error on PS5, try the network fixes above. dpi get info error ps4 link
in the Direct Package Installer settings.
DPI (or PPI, Pixels Per Inch) relates to screen resolution. The PS4 outputs at various resolutions (e.g., 1080p, 4K), but users don't typically adjust DPI settings directly on the console.
This troubleshooting guide provides actionable steps to fix the on your PlayStation 4 Link setup. How to Fix the "DPI Get Info Error" on PS4 Link : A simple restart often clears temporary conflicts
The in Direct Package Installer (DPI) for Go to product viewer dialog for this item.
The "DPI get info error" on PS4 Link looks like a complex hardware failure, but it is almost always solved by forcing an on your PC or switching to a Manual Registration code to bypass faulty network handshakes.
Set MTU Settings to and Proxy Server to Do Not Use . 3. Lower Your Router's Firewall / Disable SIP ALG [ERROR] dpi_get_info: failed to read EDID block from
If you've worked through the steps above and are still encountering problems, these more advanced solutions may be necessary.
Ensure both your PC and PS4 are on the exact same local network.
The error message typically appears when attempting to establish a video feed from a PlayStation 4 to a PC or capture device. It is often associated with:
If your router’s deep packet inspection is too aggressive, it will block PSN links.
Wireless interference can corrupt data packets, triggering the DPI error. Switching to a wired connection ensures data integrity. Additionally, turning on in your router settings allows your PS4 to automatically open the communication ports it requires to bypass link blocks. Final Troubleshooting Options